Troubleshooting the Captioner

Q: The captioner is stuck! What do I do? A: The captioner can get stuck from time to time due to various factors–audio quality changes, internet connectivity issues, whether it is enabled to listen for speech during a time of music, etc. Keep in mind that the...

Managing the /z shortcut

Q: When I visit my URL’s /z shortcut, it’s pointing to the wrong session. How do I get it to point to the session I want? A: There are two ways an audience member can access the audience link for your session: either through the session specific URL or the...
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