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Troubleshooting the Captioner

Q: The captioner is stuck! What do I do? A: The captioner can get stuck from time to time due to various factors--audio quality changes, internet connectivity issues, whether it is enabled to listen for speech during a time of music, etc. Keep in mind that the...

Managing the /z shortcut

Q: When I visit my URL's /z shortcut, it's pointing to the wrong session. How do I get it to point to the session I want? A: The /z shortcut is automatically set up to point to the latest session created, but can be manually changed at any time. Once it has been...

More coming soon, stay tuned!

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